Terms & Conditions

Article 1 - Definitions

In these terms and conditions, the following definitions apply:

• City Spaces Amsterdam: The company City Spaces Amsterdam, registered at the Chamber of Commerce, providing virtual office services.
• Client: Any natural or legal person who enters into an agreement with City Spaces Amsterdam.
• Services: All services provided by City Spaces Amsterdam, including but not limited to virtual office services, mail handling, and meeting room facilities.
• Agreement: Any agreement between City Spaces Amsterdam and the Client for the provision of Services.

Article 2 - Applicability

These terms and conditions apply to all offers, agreements, and services provided by City Spaces Amsterdam.

Deviations from these terms and conditions are only valid if expressly agreed in writing.

Article 3 - Services

City Spaces Amsterdam provides the following services:

• Business address registration for Chamber of Commerce (KvK)
• Mail reception and handling
• Mail scanning and digital forwarding
• Physical mail forwarding
• Telephone answering services
• Meeting room facilities

Article 4 - Agreement & KYC

The agreement is concluded upon acceptance of the Client's application by City Spaces Amsterdam, following successful completion of KYC (Know Your Customer) verification.

The Client is required to provide accurate and complete information during the KYC process. City Spaces Amsterdam reserves the right to refuse or terminate services if information provided is false or incomplete.

City Spaces Amsterdam is obligated under Dutch law to perform customer due diligence and may request additional documentation at any time.

Article 5 - Payment

Payment is due in advance according to the selected subscription plan. Invoices are sent electronically.

In case of late payment, City Spaces Amsterdam reserves the right to suspend services and charge statutory interest.

All prices are exclusive of VAT unless otherwise stated.

Article 6 - Duration & Termination

The agreement is entered into for the period specified in the subscription plan and is automatically renewed unless cancelled.

Cancellation must be submitted at least 30 days before the end of the current period through the client dashboard or in writing.

Article 7 - Client Obligations

The Client is obligated to:

• Provide accurate and up-to-date information
• Use the services only for lawful purposes
• Pay invoices on time
• Notify City Spaces Amsterdam immediately of any changes in business or personal details

Article 8 - Liability

City Spaces Amsterdam is not liable for indirect damages, including but not limited to loss of profit, business interruption, or reputational damage.

The total liability of City Spaces Amsterdam is limited to the amount paid by the Client in the 12 months preceding the claim.

Article 9 - Privacy

City Spaces Amsterdam processes personal data in accordance with the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for more information.

The Client consents to the processing of personal data as necessary for the provision of services.

Article 10 - Applicable Law

These terms and conditions are governed by Dutch law. Any disputes will be submitted to the competent court in Amsterdam.